Serving Ohio’s Mediators and those in need of Mediation services

614.321.7922

September 2002

By January 9, 2002Newsletter

NEWSCASTER
Ohio Mediation Association

PMB OMA
2545 Hilliard-Rome Road
Hilliard OH 43026-9471

A Bi-Monthly Publication September 2002

President: Bridget Durham (614) 645-6624 Fax: (614) 645-8902 E-mail: BDDurham@cmhmetro.net
President Elect: Martha Antolik (937) 264-2336 E-mail: mantolik@coax.net
Vice President: Patti Maiorino (740) 392-9957 Fax: (740) 392-9045 E-mail: maiorino@axom.com
Secretary: Mary McLain ( 513) 684-2321
fax: (513) 684-6696 E-mail: mary.mclain@eeoc.gov
Treasurer/Newscaster Editor: Shirley Cochran (513) 732-7397 Fax: (614) 863-4775 E-mail: scochran@insight.rr.com or scochran@co.clermont.oh.us
Immediate Past President: Wendy Hawbaker (440) 576-3628 E-mail: ashtamediate2@suite224.net

Mark your calendars for more of our Year 2000-2001 meetings:

All meetings to be held at 11:30 AM at the MCL Cafeteria at Westerville and Schrock Roads in Westerville until further notice. (Directions on back page.)

October 4, 2002: Conference presentations of note and a discussion of mediation problems you have faced.

December 6, 2002: TBA

President’s Column
By Bridget Durham

Due to illness, the President’s column will continue next Newscaster.

A Book Review by Martha Green
Mediating Dangerously: The Frontiers of Conflict Resolution
By Kenneth Cloke

What is dangerous mediation? Author Ken Cloke would say that anytime we approach conflict resolution with a willingness to deeply explore the dispute with attentive listening, honesty, empathy, and equanimity we are mediating dangerously. He encourages mediators to strive for a deeper practice that embraces the opportunities for personal and spiritual growth embodied in conflict. His orientation is as a transformative mediator.

Cloke decries the shallowness of mediations that are merely settlement conferences, proposing that such mediations suppress conflict rather than resolve it. He suggests that where there is capitulation, appeasement, and compromise it is at the price of justice.

Much of Ken Cloke’s perspective on mediation is couched within his larger vision for social transformation. The book is in two parts: The Inner Frontier and The Outer Frontier. The Inner Frontier looks within the interpersonal mediation process and within the mediator considering the dynamics of such things as: fear, dishonesty, revenge, and forgiveness. The Outer Frontier inspects social systems within which a conflict arises, such as: fascism, oppression, the rule of law, and how open dialogues can influence societal change.

Within this appeal for social change there are some concrete practice tips for the everyday mediator. Those mediators working in the area of Victim/Offender Mediation will find his chapters on Revenge, Forgiveness, and Interest-Based Negotiating with criminals pertinent. Chapters related to power and oppression speak plainly to situations commonly found in divorce mediations. Cloke illustrates other points with examples from workplace mediation and facilitating public policy meetings.

Throughout the book are many thought provoking gems. For example, there are three pages of intriguing alternative definitions of conflict and a two page list of new, non-adversarial roles for attorneys. There were many isolated thoughts that demanded the reader pause to consider what the author was suggesting. As an example, ponder this statement Cloke makes in an effort to encourage mediation participants to surrender their prejudices about each other. “Judgments are simply admissions of a lack of skill at responding to difficult behaviors.” Or consider his observation that parties don’t want mediators to be impartial, but rather “omni partial” meaning empathetic and on both parties’ sides at the same time.

This isn’t leisure reading. The reader must give close attention and consideration to the author’s observations and opinions. His call to examine both the inner and outer frontiers of mediation provides interesting, reflective reading for those willing to meditate on mediation as a limitless, paradoxical spiritual journey with the potential to affect social justice.

The American Bar Association Section of Dispute Resolution and the Association for Conflict Resolution are pleased to announce the results of the 2002 Boskey Dispute Resolution Essay Competition for Law and Graduate Students. The purpose of the Boskey Dispute Resolution Essay Competition is to promote greater interest in and understanding of the field of dispute resolution and collaborative decision-making among students enrolled in ABA accredited law schools as well as students enrolled in graduate programs both in the United States and abroad. The winner in the graduate student division is Jessie Sutherland, a master’s student at the University of Victoria for her essay “Colonialism, Crime, and Dispute Resolution: A Critical Analysis of Canada’s Aboriginal Justice Strategy.” The winner in the law student division is Stephen Anway, a 2002 graduate of Ohio State University College of Law, for his essay  “Mediation in
Copyright Disputes: From Compromise Created Incentives to Incentive Created Compromises.” Gregory Todd Jones, from Georgia State University, was awarded an
honorable mention in the graduate student division for his essay, “Evaluative ADR, Uncertainty & Information” Alyssa Shenk, from Ohio State University College of Law, was awarded an honorable mention in the law student division for her essay, “Mandatory Employment Arbitration Agreements: The Key to Avoiding a Charge of Unconscionability” Edward R. Ergenzinger, Jr., from Wake Forest University School of Law, was awarded an honorable mention in the law student division for his essay, “Conversations With Phineas Gage: A Neuroscientific Approach to Negotiation Strategies.” The Boskey Dispute Resolution Essay Competition honors the memory of James B. Boskey, humanitarian, law professor, and mediator, who became known and beloved world-over for his publication of The Alternative Newsletter, a resource guide on ADR published quarterly.  It was in its tenth year when Jim died in 1999.  The publication provided a comprehensive yet very accessible window into the diverse dimensions of the ADR field.  In many respects, Jim Boskey-through the alternative newsletter–was the voice of the ADR community. The Boskey Dispute Resolution Essay Competition is chaired by Professor Lisa B. Bingham from Indiana University, a representative of the Association for Conflict Resolution, and Professor Nancy Welsh, from the Penn State- Dickinson School of Law, a representative of the ABA Section of Dispute Resolution. The winning essays will soon be available on the Association for Conflict Resolution and the ABA Section of Dispute Resolution web sites, www.acresolution.org and http://web.archive.org/web/20030525112356/http://www.abanet.org/dispute . Gina Viola Brown Coordinator of Research, Policy Analysis and Law School Programs ABA Section of Dispute Resolution 740 15th St. NW Washington, DC 20005 (202) 662-1677 Fax: (202) 662-1683 browng@staff.abanet.org http://web.archive.org/web/20030525112356/http://www.abanet.org/dispute

Ohio State Bar Association Dispute Resolution Committee Meetings
As a result of OMA’s ongoing dialogue with the Ohio State Bar Association’s Dispute Resolution Committee, all OMA members are invited to attend the committee meetings scheduled for January 10, 2003. The Committee meets at the Hyatt on Capital Square during the OSBA’s committee meetings at 3:15 PM on Friday afternoon. Meetings are usually no longer than two hours and are informative as well as a place to network with others in the dispute resolution field.

Officers divide State
The OMA officers have divided the State of Ohio into four basic regions and have taken on the task of contacting mediators in those counties to see if there is an interest in a meeting on the new responsibilities under the UMA and what the OMA might be able to do for them. Each officer’s counties list is as follows: NORTHEAST —Wendy Hawbaker: Ashland, Ashtabula, Carroll, Columbiana, Cuyahoga, Geauga, Lorain, Lake, Mahoning, Medina, Portage, Richland, Stark, Summit, Trumbull, Wayne, Tuscararus, Harrison, Jefferson. NORTHWEST —Bridget Durham: Crawford, Defiance, Fulton, Hancock, Henry, Lucas, Marion, Morrow, Ottawa, Paulding, Putnam, Sandusky, Seneca, Van Wert, Williams, Wood, Wyandot, Delaware, Auglaize, Mercer. SOUTHEAST —Shirley Cochran: Athens, Belmont, Fairfield, Guernsey, Hocking, Jackson, Lawrence, Monroe, Morgan, Muskingum, Noble, Perry, Vinton, Washington, Franklin, Knox, Coshocton. SOUTHWEST —Martha Antolik: Adams, Brown, Butler, Clark, Clermont, Clinton, Darke, Fayette, Greene, Hamilton, Highland, Madison, Miami, Montgomery, Pickaway, Pike, Preble, Ross, Scioto, Warren, Shelby, Union. If you are from any of these counties, or know of mediators or programs in these counties, contact the appropriate officer at the e-mail or phone listed above.

CD-ROM: Conference Materials from “New Vistas in Dispute Resolution” Conference, Seattle, WA, April 2002 Contains over 120 session materials from Concurrent Sessions (categorized into substantive tracks, from arbitration to technology), Legal Educator’s Colloquium, Mini-Conference on Court ADR, Pre-Conference Skills Training. Available for $50 including shipping and handling. Inquire to: American Bar Association Section of Dispute Resolution, (202) 662-1680 Send payment or order via: fax (202) 662-1683, dispute@abanet.org, 740 15 th St. NW, Washington, DC 20005 Or use the form at http://web.archive.org/web/20030525112356/http://www.abanet.org/dispute/seattlecdrom.pdf

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New CPR Book on Employment Disputes How Companies Manage Employment Disputes compiles and analyzes the dispute resolution programs of nearly two dozen leading corporations; notes common themes in their systems; points out ways in which varied approaches were taken in addressing common questions of structure; and reports on the results of the programs. It’s a unique resource for corporate counsel, human resources executives and others interested in employment dispute resolution systems. Appendices include transcripts of interviews with six experienced designers and administrators of complex employment dispute programs as well as copies of the participating companies’ dispute resolution program brochures. The book costs $80 ($60 for CPR members). A 20% discount is available for purchases of 4 or more books. CPR Institute for Dispute Resolution 212/949-6490 cblustein@cpradr.org

“Mediating Citizen Complaints Against Police Officers: A Guide for
Police and Community Leaders.” It is available on line at the COPS office web site: http://web.archive.org/web/20030525112356/http://www.usdoj.gov/cops and then go to “new publications.” Professor Samuel Walker Department of Criminal Justice University of Nebraska at Omaha Omaha, NE 68182-0149 402-554-3590 (o)

Effective Settlement Advocacy in Environmental Insurance Key elements of the claim should be presented at substantive settlement meetings.  These elements should address historic and estimated future liabilities for “known” liabilities as well as “unknown” future liabilities that represent liability risks transferred from insurer to policyholder under certain scopes of release.  Examples of issues to address in a settlement presentation include: specific identification of liabilities included in scope of settlement; summary of costs spent and reserved to date; current trends in environment cleanup costs for known sites; steps taken to screen costs included in the claim; method used to develop future cost estimates; nature of costs included, and excluded, from future cost estimates; and identification of potential liabilities from emerging claim categories. From Environmental Dispute Resolution:  An Anthology of Practical Solutions http://web.archive.org/web/20030525112356/http://www.abanet.org/abapubs/books/5350090

New Members and Additions/Corrections to the Directory:

New and renewing members may send applications to OMA’s treasurer, Shirley Cochran at 28987 Liberty Bell Lane, Reynoldsburg OH 43068. Contact Shirley or Sharon Travis, Membership Committee Chair, for membership applications or to provide updated addresses, phone numbers, etc., for OMA’s mailing lists and directory. A revised membership application can be sent electronically for your convenience.

New Members:

Michele Bertaux, CPA
19795 Deerfield Road
Cincinnati, OH 45242
513/984-6403
513/984-6405 FAX
bertauxcpa@aol.com
Areas of Practice: Family, Divorce, Interpersonal, Neighborhood/Community

Kristine L. Hayes
Carlile, Patchen & Murphy LLP
366 E. Broad Street
Columbus, OH 43215
614/228-6135
614/221-0216 FAX
klh@cpmlaw.com
Areas of Practice: Family, Divorce, Juvenile, Interpersonal, Neighborhood/Community, Business/Commercial, Labor

Susan Stryffeler Heim
1710 Hearthside Dr.
Salem, OH 44460
330/337-0818
susanlsh@netscape.net
Areas of Practice: Family, Divorce, Juvenile, Interpersonal

IntelliSolve, Inc.
Jacqueline Kirby Wilkins, Ph.D.
225 E. Liberty St.
Medina, OH 44256
330/725-1350
330/723-2414 FAX
intellisolve@zoominternet.net
Areas of Practice: Family, Divorce, Neighborhood/Community, Juvenile, Business/Commercial, Environmental, Labor

Anne W. Larkin
Carlile, Patchen & Murphy LLP
366 E. Broad Street
Columbus, OH 43215
614/228-6135
614/221-0216 FAX
awl@cpmlaw.com
Areas of Practice: Business/Commercial, Employment, Securities

David E. Rose
BPR Mediation Group, LLC
100 E. Broad Street, Suite 1400
Columbus, OH 43215
614/460-3535
drose@forcemail.com

Cathy L. Saunders
2182 Pine Knoll Ave.
Columbus, OH 3229
614/728-9644
Areas of Practice: Interpersonal, Business/Commercial

Corrections:

Sharon F. Buzo
5571 Ridgewood Lane
Brecksville, Ohio 44141.
440-740-0104
Fax:  440-740-0140.

Olga K. Dyas
The Center for Cognitive and Behavioral Therapy of Greater Columbus, Inc.
2121 Bethel Rd., Suite D
Columbus, OH 43220
614/459-4490
614/457-3650 FAX
Areas of Practice: Family, Divorce, Neighborhood/Community, Child Protection

Newscaster Material: Please send material for the Newscaster by the 20 th of the even numbered months to permit publication in the newsletter. The next deadline is October 20, 2002. My address is 2897 Liberty Bell Lane, Reynoldsburg, OH 43068. Phone/fax: (614) 863-4775. E-mail: scochran@insight.rr.com . Thanks, Shirley Cochran, Editor .

!!TIME TO RENEW YOUR MEMBERSHIP!!

When you signed up for the Annual Conference did you conveniently send in your $35 annual dues for the 2002-2003 year? If not, please complete the Membership Application that has been mailed to you so we have accurate, updated information, or contact any officer for an application by e-mail attachment or snail mail.

A Book Review
by Shirley A. Cochran

Game, Set Match: Winning the Negotiations Game, A Step-by-Step Approach to Getting What You Want From Any Negotiation. by Henry S. Kramer

The best line in the book and one of the few with which I agree is the following from page 212: “Remember that negotiations involve three key elements: power, time, and information.” This is an easy to read compilation of what Professor Kramer teaches in his negotiation classes at Cornell University’s New York State School of Industrial & Labor Relations. He does sprinkle the book with some very interesting quotations from famous people past and present. One of my favorites was from Benjamin Franklin, “By failing to prepare, you are preparing to fail.”

If the reader understands there is more about union/management negotiations in this book than other negotiation situations, and more about how to force your position onto your opponent than the use of interest based negotiation, you will not be as disappointed as I was in the material presented.

It appeared obvious from the tone of the material that the author has a management bias. He provides “tips” and “tricks” in each chapter. On page 222, in discussing whether union employees should be released during work time and paid by the employer during negotiations, he lists as a “tip” that if the union should try to get the employer to pay for the union representatives, the employer should cap the amount of time to be paid and only do so on an ad hoc basis. The “trick” listed immediately below the “tip” is that the union should always ask the employer to both release the employee for negotiation and pay without a cap, securing contract language covering this release and payment for all subsequent negotiations.

Even taking into consideration the book’s concentration on the labor relations negotiation, I would not recommend it for anyone serious about learning how to negotiate in the modern world; other than as an example of what not to do. Some of the comments I found just plain ridiculous include these from page 239: “When negotiations enter the end game phase, abandon problem solving….In addition, in the end game stage progress is more likely to be made by the application of various forms of pressure than by argument and reasoning.”

If you have time to kill at the courthouse between hearings or during a mediation caucus and want to check this out in the Law Library for a quick read, think of it as light summer reading and assess the appropriate weight to the author’s remarks.

SUBMIT A PROPOSAL FOR ACR’S THIRD ANNUAL CONFERENCE
ACR’s Third Annual Conference: The World of Conflict Resolution: A Mosaic of Possibilities October 15-18, 2003 Orlando, Florida USA The 2003 ACR Conference Planning Committee invites proposals that address questions facing the field such as: What are the best practices in conflict resolution? What do we — as conflict resolvers — want our field to become? What are the opportunities and challenges? What are the threats? What are the creative uses and innovative practices of conflict resolution? How do youth fit into the field? The committee is also seeking proposals that address such practical issues as how one develops a successful conflict resolution practice. For more information, or to submit a proposal, go to:
http://web.archive.org/web/20030525112356/http://www.acresolution.org/acrconf.nsf/ac03sessioninput

The Akron Bar Association LRIS panel is exploring mediation/arbitration with respect to referrals and court programs. Linda Sell email address LINDASELL1@cs.com

 

Job Announcements: We have no announcements for this Newscaster, but there are some announcements that become available for the meetings. Be sure to attend the meeting and check the Newscaster for openings we might receive notice of and if you have a position you would like to have listed, provide it by the deadline to the Editor.

American Bar Association Section of Dispute Resolution Calendar of Events
October 3-4, 2002 – National Institute on Advanced Mediation Skills
Training Miami, FL 800-285-2221 http://web.archive.org/web/20030525112356/http://www.abanet.org/cle/programs/n02mst1.html
October 10, 2002 – 2nd Annual Conference on Indian Tribes, Natural
Resources Conflicts and ADR Missoula, MT (202) 457-6155 www.pattonboggs.com
October 21-22, 2002- The Future of Commercial Arbitration New York, NY The Association of the Bar of the City of New York (212) 382-6620

December 5-6, 2002 – National Institute on Advanced Mediation Skills Training San Francisco, CA 800-285-2221 http://web.archive.org/web/20030525112356/http://www.abanet.org/cle/programs/n02mst1.html
February 5-11, 2003 – ABA Mid-Year Meeting (Section of Dispute Resolution Meetings TBA) The Renaissance Madison  (206) 583-0300 Seattle, Washington

March 20-22, 2003 – 5th Annual Dispute Resolution Spring Conference Henry B. Gonzalez Convention Center Hilton Palacio del Rio  (210) 222-1400 San Antonio, Texas www.abanet.org/dispute/SanAntonio.html
August 7-13, 2003 – ABA Annual Meeting (Section of Dispute Resolution Meetings/Programs TBA) San Francisco, California

For additional information, contact: American Bar Association Section of Dispute Resolution 740 15th St. NW, Washington, DC 20005 (202) 662-1680, Fax (202) 662-1683 dispute@abanet.org, http://web.archive.org/web/20030525112356/http://www.abanet.org/dispute

At the ABA Section of Dispute Resolution Membership Meeting in Washington, DC, on Aug. 11, ll nominated, appointed and elected Council members were confirmed. SECTION OF DISPUTE RESOLUTION COUNCIL, 2002-2003 OFFICERS

CHAIR Bruce E Meyerson, Phoenix, AZ
CHAIR-ELECT Richard Chernick, Los Angeles, CA
VICE-CHAIR David A Hoffman, Boston, MA
SECRETARY John G Bickerman, Washington, DC
BUDGET OFFICER Robyn C Mitchell, Atlanta, GA
LONG RANGE PLANNING OFFICER Phyllis E Bernard, Oklahoma City, OK
SECTION DELEGATES TO HOUSE OF DELEGATES James J Alfini, DeKalb, IL; Pamela Chapman Enslen, Kalamazoo, MI
MEMBERS-AT-LARGE Cindy Hallberlin. Washington, DC; Dan Naranjo, San Antonio, TX; Wayne Thorpe, Atlanta, GA; Julie C Bretz, Milwaukee, WI; Scott H Hughes, Albuquerque, NM; Cheryl I Niro, Chicago, IL; Steven Gonzales, Phoenix, AZ; Wayne I Fagan, San Antonio, TX; Peter R Steenland, Washington, DC
ADVISORY COMMITTEE MEMBERS Robert Allen Wherry Jr, Denver, CO; Max Zimny, Wantagh, NY
IMMEDIATE PAST CHAIR Robert Mussehl, Seattle, WA
YOUNG LAWYERS DIVISION REP. Allen Jackson Barnes, Columbia, SC
LAW STUDENT DIVISION REP. Edwin Aiwazian, Glendale, CA
LIAISON FROM SECTION ASSOCIATES Joan Tobin, Phoenix, AZ
EMERITUS MEMBERS/PAST CHAIRS  1994 Robert D Raven, San Francisco, CA; 1995 John Robert Van Winkle, Indianapolis, IN; 1996 Resa Laverne Harris, Charlotte, NC; 1997 Jose C Feliciano, Cleveland, OH; 1998 Kimberlee K Kovach, Austin, TX; 1999 Pamela Chapman Enslen, Kalamazoo, MI; 2000 James J Alfini , DeKalb IL; 2001 Benjamin Overton, Tallahassee, FL LIAISON FROM THE BOARD OF GOVERNORS Robert Carlson, Butte, MT

TRAINING & WORKSHOPS :

Mark your calendar for one of the region’s best conferences in 2002! Judith S. Wallerstein, PhD., is widely considered the world’s foremost authority on the impact of divorce on children and their parents, and the author of The Unexpected Legacy of Divorce: A 25 Year Landmark Study . Dr. Wallerstein will speak in Cincinnati about the conclusions from this in-depth, close-up 25-year study, which followed the lives for 131 children whose parents divorced. The conference is at the Cincinnati Cintas Center and starts at 7:30 PM on Friday, October 11, 2002, when Dr. Wallerstein will review her study findings in detail. On Saturday morning, October 12, 2002, from 9:00 AM-noon, Dr. Wallerstein will speak with a panel of experts from both the mental health and legal communities. Co-sponsored by the Cincinnati Psychoanalytic Institute, Beech Acres, and The Krug Lecture Series. For more information call (513) 961-8886.

Beech Acres Mediation Center

Basic Mediation Training for Professionals Sept. 26-27, 2002 or February 6-7, 2003 (Thursday and Friday) presented by Marie Hill, M.Ed., LPC and Lou Ann Wood, M.Ed., LPC, at Athenaeum of Ohio/Mt. St. Mary’s Seminary Pastoral Center. This program will present, in 12 hours the basic process of mediation. The style is interactive using video and role play. Early registration by September 3 or January 15 is $250. Contact Amy Applegate, 6881 Beechmont Avenue, Cincinnati OH 45230 (513) 231-6630. The Unexpected Legacy of Divorce: A 25-year Landmark Study by Judith S. Wallerstein PhD on Friday, October 11, 2002, one-hour review of the study findings and Saturday October 12, 2002 for three credit hours a panel discussion with experts from the mental health and legal communities join Dr. Wallerstein. Co-sponsored by the Cincinnati Psychiatric Society and the Krug Lecture Series. Call (513) 961-8886 or visit http://web.archive.org/web/20030525112356/http://www.cps-i.org/ . Divorce/Family Mediation Training November 13-15 and 18-19, 2002 or March 12-14 and 17-18, 2003, presented by Marie Hill, M.Ed. and John L. McElwee, J.D. This is the 40-hour Divorce/Family Mediation program with an interactive style using lectures, video, role-play and exercises. Discounted cost is $800 if by October 15 or Feb. 25. Contact Amy Applegate at the address or phone listed above.

Cleveland Mediation Center Divorce Mediation Training November 2,3,9,10,16, 2002 Pesenters include Dan Joyce and Wendy Hawbaker For more information contact: Dan Joyce, Executive Director Cleveland Mediation Center, United Office Building, Suite 906, 2012 West 25th Street, Cleveland, Ohio 44113 Phone: (216) 621-1919 Fax: (216) 621-3202

E-Mail  danielcmc@earthlink.net

Capital University Law School Center for Dispute Resolution

Basic Mediation and Advanced Mediation Training Information Center for Dispute Resolution, Capital Law School, 303 E. Broad Street, Columbus OH 43215-3200, Phone (614) 236-6430/ Fax (614) 236-6956 CDR Directors include Roberta S. Mitchell and Scot E. Dewhirst, Co-Directors of the Center, and Terrence T. Wheeler, Executive Director of the Center.

What: Increasing Human Effectiveness(IHE): Managing the Rapids of Change This highly interactive, two-day seminar has been used as the cornerstone curriculum to support cultural change, continuous improvement, diversity initiatives, work force development, and customer service training. Tools are provided to help break out of comfort zones, change old habits, motivate your-self and others, accept and accelerate change, and challenge the status quo. People with these capabilities in hand will lead their organization past barriers to organizational excellence and contribute to the bottom line. Recent clients include AT&T, Boeing, Catholic Healthcare Partners, Microsoft, Parker Hannifin, Progressive, and U.S. Postal Service.

Where: First Congregational Church of Akron, 292 E. Market Street, Akron, OH 44308 (330-253-5109) When: Thursday & Friday, October 10 & 11, 2002 8:30 a.m. – 4:30 p.m. Cost: $439.00 / person (includes meals and all materials) How: Seating is limited. Call Marie Daily 330-867-3247 or e-mail marie@signaltree.org to reserve your place! Increasing Human Effectiveness (IHE) is based on the belief that people are your organization’s most important resource. Their attitudes, beliefs, and behaviors will impact bottom line performance more than any other business variable. Customized in-house program delivery is available. Signal Tree Resolutions, LLC 1653 Merriman Road Suite 109 Akron, OH 44313 Phone: (330) 867-3247 · Fax: (330) 869-8113 E-mail: maire@signaltee.org

Conflict Management Services

Presenters Cheryl M. Lowry, Ph D., Robert N. Wistner, J.D., Leslie Martin, B.A., and Kenneth T. Davis, BA Contact Cheryl (614) 488-4540, Suite 126, 1500 W. Third Avenue, Columbus, OH 43212 E-mail: cms@iwaynet.net. Website: http://web.archive.org/web/20030525112356/http://www.conflictmgmt.com/ General/Basic Mediation : October 2-3, and November 7-8; Divorce and Family Mediation : November 14-15 & 20-22; Transformative Mediation : October 15-16; Principled Negotiation : October 24-25; Mediating with Teenagers : October 11 ; Asking Strategic Questions : October 9; Identifying Issues and Interests in Mediation : October 10; Victim-Offender Mediation : October 17-18; Civil Mediation : October 29; Marketing Professional Services : November 4; Group Facilitation : October 21.

Community Mediation Services of Central Ohio and The Columbus Bar Association present Basic Mediation Training October 1-2, or December 11-12, 2002 and the 40 hour Domestic Mediation Training October 24-25, 29-31, 2002. For more information or registration brochure, contact CMS, 80 Jefferson Avenue, Columbus OH 43215, phone (614) 228-7191 or fax (614) 228-7213

Begler Group Trainings in Unified Mediation:  Working from a Gestalt
Perspective: Ann L. Begler of the Begler Group will present a three day training in “Unified Mediation:  Working from a Gestalt Perspective “at the Gestalt Institute of Cleveland in September 2002.  The workshop will run from Thursday afternoon, September 26, through Sunday morning, September 29.  The training will teach participants how to use the gestalt cycle of experience as a framework to support mediation, how to work with resistance to avoid impasse and how the mediator’s awareness and immediate use of self can enhance opportunities for resolution.  Additional information is provided by the Gestalt Institute of Cleveland. A one-day workshop on Unified Mediation: Working from a Gestalt Perspective will be presented as part of the annual conference of the Maine Association of Mediators.  This workshop will take place on May 17, 2002 in Augusta, Maine. Additional workshops on Unified Mediation:  Working from a Gestalt Perspective are being planned for Pittsburgh and Philadelphia.

October 16-19, 2002: The Center for Dispute Settlement (CDS) presents professional mediation training entitled, Mediation for the Professional, an interactive 3-day course, focused both on the skills of the mediator and on the skills of the parties and advocates in mediation.  Led by Linda Singer and Michael Lewis, this course is designed for attorneys, managers, human resource and other professionals interesting in learning or further developing their mediation skills.  Tuition:  $895 before August 19, 2002, after August 19, 2002, $995.  Payment may be made by check, money order, Visa or MasterCard.  To register, please contact CDS at (202) 265-9572, ext 320.  For more information check our website at http://web.archive.org/web/20030525112356/http://www.cdsusa.org/ .  Location: Carnegie Endowment for International Peach, 1779 Massachusetts Avenue NW, Washington, DC.  CDS courses have been approved for CEU and CLE credits.

Mediation for the Professional October 16-19, 2002: The Center for Dispute Settlement (CDS) presents
professional mediation training entitled, Mediation for the Professional, an interactive 3-day course, focused both on the skills of the mediator and on the skills of the parties and advocates in mediation.  Led by Linda Singer and Michael Lewis, this course is designed for attorneys, managers, human resource and other professionals interesting in learning or further developing their mediation skills.  Tuition:  $895 if registered by September 15, 2001, $975 thereafter (payment may be made by check, money order, Visa or MasterCard.  To register, please contact CDS at (202) 265-9572, ext 320.  For more information check our website at http://web.archive.org/web/20030525112356/http://www.cdsusa.org/ .  Location:  Carnegie Endowment for International Peach, 1779 Massachusetts Avenue NW, Washington, DC CDS courses have been approved for CEU and CLE credits.

The Centers for Disease Control and Prevention (CDC), First Annual National ADR Quality Conference, September 18, 2002 at the Crowne Plaza Ravinia, Atlanta, Georgia. The Centers for Disease Control and Prevention (CDC) will present our First Annual National ADR Quality Conference: Theme “From Information to Transformation” on September 18, 2002 at the Crowne Plaza Ravinia, Atlanta,
Georgia. Description: The conference will feature nationally recognized experts trained in ADR techniques, mediation practice, and current legislation. Topics will include: latest ADR developments; best practices in conflict resolution in the workplace; avoiding workplace conflict; and everything you
should know about ADR. Registration Website: More information and on-line registration is available
at: << http://web.archive.org/web/20030525112356/https://sec.cdcmeetings.com/atsdr >>. Space is limited. Please register by COB September 13, 2002.
Hotel Reservations: Call the Crowne Plaza Ravinia-Atlanta at (770) 392-7700 or 1-800-2CROWNE and ask for the ADR Quality Conference. Reservations must be made prior to September 6, 2002 in order to guarantee room availability at the discounted rate. How to Participate in this Conference: If you have not registered on-line and would like to participate in this conference, please fax registration form to ADR Registrar at (713) 266-2063 no later than September 13, 2002. Point of Contact: Sherri Lewis Alternative Dispute Resolution Specialist ADR Office (404) 371-5916 Email: sql4@cdc.gov < mailto:sql4@cdc.gov >
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Mediation Works Incorporated, Boston, MA A) Train the Trainer Institute – Mediation Works Incorporated, Boston, MA DESCRIPTION: “MWI’s Train the Trainer Institute” is a three-day advanced seminar designed to prepare experienced mediators and other dispute resolution professionals to become effective trainers and role-play coaches. For more information please visit < http://web.archive.org/web/20030525112356/http://www.mwi.org/training/trainer.html
< http://web.archive.org/web/20030525112356/http://www.mwi.org/training/trainer.html >> or call Charles Doran, Executive Director at 800-348-4888 x22 with questions and to request a brochure. TRAINERS and GUEST SPEAKERS: Melissa Brodrick, Charles Doran and other experienced trainers and role-play coaches (see < http://web.archive.org/web/20030525112356/http://www.mwi.org/people.html
< http://web.archive.org/web/20030525112356/http://www.mwi.org/people.html >> for more information about the trainers). DATES: September 18-20, 2002 LOCATION: Mediation Works Incorporated – Boston, MA COST: $850 ($775 if registered a month in advance) Training Prerequisites: Mediators and must have completed 30-hours of formal
mediation training (or meet their state’s requirement); Experience Prerequisites: Mediators and other ADR Practitioners must have experience with at least 10 cases in the past two years. B) Executive Mediation Training – Mediation Works Incorporated Boston, MA DESCRIPTION: “MWI’s Executive Mediation Training Program” is a five-day comprehensive “hands-on” mediation skill-building program designed for professionals interested in exploring and learning about the mediation process through lectures, demonstrations, interactive exercises, supervised role-plays, and group discussions. For more information please visit < http://web.archive.org/web/20030525112356/http://www.mwi.org/training/executive.html < http://web.archive.org/web/20030525112356/http://www.mwi.org/training/executive.html >> or call Charles Doran, Executive Director at 800-348-4888 x22 with questions and to request a brochure. TRAINERS and GUEST SPEAKERS: Charles Doran, Ericka Gray, Moshe Cohen, David Hoffman, James McGuire and other experienced trainers and role-play coaches (see < http://web.archive.org/web/20030525112356/http://www.mwi.org/people.html < http://web.archive.org/web/20030525112356/http://www.mwi.org/people.html >> for more information about the trainers). DATES: October 21-25, 2002 LOCATION: The Union Club, Boston, MA COST: $1125 ($1075 if registered a month in advance) Training Prerequisites: none Experience Prerequisites: none Charles P. Doran Mediator / Executive Director Mediation Works Incorporated 9 Park Street – Sixth Floor Boston, MA 02108-4807 Phone: 617-973-9739 x22 / 800-348-4888 Fax: 617-973-9532 E-mail: ChuckDoran@MWI.org Web: http://web.archive.org/web/20030525112356/http://www.mwi.org/ < http://web.archive.org/web/20030525112356/http://www.mwi.org/ > Mediation Works Incorporated (MWI) is dedicated to providing dispute resolution services and training to clients seeking to resolve difficult disputes.
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The New Law Center, LLC Business And Employment Mediation Training October 8-10, Boston, MA
Lead Trainer: David A. Hoffman, Member, The New Law Center, LLC Mediation Faculty: Charles P. Doran, Executive Director, Mediation Works, Inc. Stephen M. Linsky, Member, The New Law Center, LLC Dina Beach Lynch, Corporate Ombudsperson, Fleet Bank Doris F. Tennant, Member, The New Law Center, LLC This Program includes: Thirty hours of training in mediation skills, with an emphasis on how to resolve business and employment disputes.  Participants will learn how to mediate – from opening a mediation session to drafting a settlement agreement.  (Thirty hours meets the requirements of Mass. Gen. Laws ch. 233, § 23C, governing the confidentiality of mediation.) Instruction in theories of communication, negotiation methods and styles, conflict management, psychological barriers to settlement, ethical standards for mediators, and legal issues pertaining to mediation.  (See reverse for full agenda.) Role plays – each participant will have four opportunities to serve as a mediator, observed and critiqued by an experienced mediator/role play coach. Videotape demonstration of experience mediators and critique of their mediation styles. Notebook of resources and articles. An optional two-hour program on developing a mediation practice and using mediation skills for advocacy and negotiation. Fees and Registration Information  (Includes course materials, lunch, beverages, and snacks; attendees receive
certificate of completion) Registration received on or before September 20, 2002 — $1,200 Registration received after September 20, 2002 — $1,300 Please check payable to “The New Law Center,” to: Stacey Bran, The New Law Center, 99 Summer Street – Suite 1720, Boston, MA 02110.  Space is limited to 24 participants.  For more information, please contact Stacey at 617-439-4700 or SBran@TheNewLawCenter.com .  A discount of 10% is available to businesses or organizations that enroll four or more individuals.  Cancellation policy: a full refund is available up to 30 days before the program; after that, registration fees will be refunded if the space is filled by another participant. With offices in Newton and Boston, The New Law Center seeks to provide timely solutions to clients’ problems, without the expense and acrimony of litigation.  We use an interest-based, problem-solving approach to
negotiation.  TNLC also provides consulting and training on collaborative law, mediation, and other emerging practices in the law.  Please visit our offices at 288 Walnut Street in Newtonville, at 99 Summer Street in Boston, or visit our web site at http://web.archive.org/web/20030525112356/http://www.thenewlawcenter.com/ .
Web Sites of Interest:

Ohio Commission on Dispute Resolution and Conflict Management: http://web.archive.org/web/20030525112356/http://www.state.oh.us/cdr
Ohio Mediation Association: http://web.archive.org/web/20030525112356/https://www.mediateohio.org/
Ohio State Bar Association: http://web.archive.org/web/20030525112356/http://www.ohiobar.org/
The Conflict Resolution Master of Arts degree program at Antioch University/McGregor School http://web.archive.org/web/20030525112356/http://www.mcgregor.edu/
The Academy of Management, Conflict Management Division has their new newsletter on-line at http://web.archive.org/web/20030525112356/http://aom.pace.edu/cmd/newslett/newsletter2001.htm

“Addressing the Redress: A Discussion of the Status of the United State’s Postal Service’s Transformative Mediation Program” by Professor Lisa B. Bingham, Indiana University School of Public and Environmental Affairs. Cardozo On-Line Journal of Conflict Resolution, Vol. 2, 2001, http://web.archive.org/web/20030525112356/http://www.cardozo.yu.edu/ . Go to Publications, then On Line Journal, Current Volumes, Volume 2 No. 2, and Symposia and it is the first article.

DIRECTIONS TO OMA MEMBERSHIP MEETING LOCATION—MCL CAFETERIA

Schrock & Westerville Roads, Westerville Phone: (614) 818-1700

All meetings begin at 11:00 AM with the program immediately following.

From Western Ohio: Take I-70 East to I-270 North. Two exits past I-71 is Westerville Road. Take the part of the exit that will take you north on Westerville Road. Either turn right at Schrock Road, left at the light at Otterbein Road, and left into the shopping center (first driveway on left) or cross Schrock Road to next light, turn right into shopping center and follow driveway to far end of the center.

From Southwestern Ohio : Take I-71 North through town to I-270 East two exits to Westerville Road.. Take the part of the exit that will take you north on Westerville Road. Either turn right at Schrock Road, left at the light at Otterbein Road, and left into the shopping center (first driveway on left) or cross Schrock Road to next light, turn right into shopping center and follow driveway to far end of the center.

From Northern Ohio : Take I-71 South to I-270 East two exits to Westerville Road. Take the part of the exit that will take you north on Westerville Road. Either turn right at Schrock Road, left at the light at Otterbein Road, and left into the shopping center (first driveway on left) or cross Schrock Road to next light, turn right into shopping center and follow driveway to far end of the center.

From Eastern Ohio : Take I-70 West to I-270 North to the Westerville Road exit. Take the part of the exit that will take you north on Westerville Road.. Either turn right at Schrock Road, left at the light at Otterbein Road, and left into the shopping center (first driveway on left) or cross Schrock Road to next light, turn right into shopping center and follow driveway to far end of the center.

Ohio Mediation Association
c/o Ohio Commission on Dispute
Resolution and Conflict Management
77 South High Street, 24 th Floor
Columbus OH 43215-6108

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