OMA Annual Conference

2018 Conference:  Negotiating with People in Crisis in our Morning Session; Conflict Coaching in our Afternoon Session

The Ohio Mediation Association is excited to announce our 2018 Annual Conference! The Conference will be held on April 27th, 2018, at the Bob Evans headquarters and corporate center just outside of Columbus, 8111 Smith’s Mill Rd, New Albany, OH 43054.

Following the positive reaction to the two-topic format of our 2017 Conference, we will again be providing variety and flexibility with two speakers.

Morning Session: Negotiating with People in Crisis

Our Conference will begin with a trained crisis negotiator describing techniques for verbal de-escalation and quick rapport-building. As it turns out, the FBI and other law enforcement agencies have been on the cutting edge of understanding people in crisis and how to influence them to adopt a calm, rational mindset. This talk will include exciting, unforgettable examples of crisis negotiation skills at work that will help mediators face high-conflict, high-emotion disputes.

Afternoon Session: Zena Zumeta Teaches Conflict Coaching

The Conference will end with an advanced mediation training by the nationally-renowned Zena Zumeta. Zena has been mediating for 35 years, has taught thousands of mediators, has held adjunct teaching positions at two law schools, and has received numerous awards from national ADR organizations. As part of her Mediation Training & Consultation Institute, Zena has developed a number of advanced trainings for experienced mediators.

In the training she will present on April 27, Zena will present on conflict coaching–a new and marketable skill for mediators.  When one party refuses to come to the table (as is often the case), mediators can serve as conflict coaches by guiding one side of the dispute to deescalate, communicate, and negotiate.  This training will benefit private practice mediators, attorneys who want to better coach legal clients to use dispute resolution skills, and court-connected mediators who would like to provide helpful advice when one party does not attend a scheduled mediation.

OMA Member


Non-OMA Member

Week-of Registration

Det. Terrence Kelly
Morning Session



Zena Zumeta
Afternoon Session



Both Sessions
Full Day Rate



When: Friday, April 27, 2018

Where: Bob Evans Corporate Event Center, 8111 Smith’s Mill Rd, New Albany, OH 43054.

Time: Registration opens at  8:00 a.m., and the program runs from 8:45 a.m. to 12:00 p.m. for the morning session, 1:30 to 5:00 p.m. for the afternoon session.

Lunch will be provided during the membership meeting from 12:00 p.m. to 1:30 p.m.  Registration for the morning session, afternoon session, or full day includes lunch.

We hope to see you there!

Click here to visit the registration page.

To confirm your registration, check the list here for your name (alphabetical by last name) (updated 4-24-18).

Please Note: Voting on the voluntary credentialing proposal will happen by email vote, ending April 25th.  If you have not been receiving emails over the last month, please email!!