Serving Ohio’s Mediators and those in need of Mediation services

614.321.7922

May / June 2009

By January 5, 2009Newsletter

MEDIATE OHIO
Ohio Mediation Association
www.mediateohio.org

A Bi-Monthly Publication
May/June/July/August 2009

President: Maara Fink (419) 530-4236 Maara.Fink@utoledo.edu
Immediate Past President: Jay Patterson (614) 403-3825 E-mail: jmpmediation@ameritech.net
Vice President: Phil Dunfee (740) 366-3297 E-mail: pdunfee@alltel.net
Treasurer: Sheri Center (614) 783-7281 E-mail: findingcommonground@yahoo.com
Secretary: Gina Weisshaar (614) 893-2881 E-mail: gmweisshaar@yahoo.com

Mark your Calendars for our exciting 2009 meetings!! (First Friday of the even numbered months except our conference or April meeting since it is at a facility for conferences.)
Aug. 7, 2009 We are back at the MCL Cafeteria in Westerville for Tom Carlisi, M.A., LPCC, who will speak on the topic of Nonviolent Communication and Mediation.
Oct. 2, 2009 TBA
Dec. 4, 2009 TBA
Feb. 5, 2010 TBA

President’s Column
by Maara Fink
IT’S NOW OR NEVER!

As I’m sure have all seen by now, the subject line of my last bulk e-mail read, “Now or Never!” I worried at first, that I might be overstating the seriousness of the threat – that my plea to members to speak out now on behalf of the Ohio Commission on Dispute Resolution might sound alarmist. But then I realized – I am really worried. Panicked, in fact. It finally dawned on me – that for the first time in the 13 years since I entered the field the Commission might actually be closed for business. And this, my friends, should worry us all.

I tend to be fairly optimistic about things like this. You see I still believe that elected officials make good, sound decisions based on fact and reason. That they will vote based on what is best for his or constituents, state, and country. Well, I know better now. It’s about check marks. The number of check marks indicating the calls, letters and e-mails that have come in supporting a particular program, agency or office. Those calls, letters and e-mails actually DO make a difference. They can actually save programs!

This is obviously, where YOU, ME, WE come in. We can make a difference. We can be heard. We have only just begun in our fight to make mediation a household word – to make it the first resource for those in conflict. But, this current threat to the Commission has made it painfully clear to me that we still have a long way to go. With the downsizing of the Supreme Court of Ohio, Section on Dispute Resolution and the potential loss of the Commission looming overhead, I realize that we must not rely on others to promote and protect the field, we must do it ourselves.
You’ve heard this all before. I’ve heard it, too. But, today it all seems more real than ever and the need to act, much more urgent. My fellow members, it’s really is NOW or NEVER!!

ON A LIGHTER NOTE…
What had a fabulous conference in May! Almost 80 OMA members had the amazing opportunity to participate in this full-day training with Forrest (Woody) Mosten. We felt quite fortunate to have him here in Ohio and will look forward to a continued relationship with him in the future.
If you didn’t make it this year, I hope you will plan to join us in 2010!

AUGUST BI-MONTHLY MEETING
Our next bi-monthly meeting will be on August 7, 2009 in COLUMBUS at the MCL Cafeteria in Westerville. Our featured speaker will be Tom Carlisi, M.A., LPCC, who will speak on the topic of Nonviolent Communication and Mediation.

Please visit www.mediateohio.org for more information!

The Significance of Emotional Engagement in Conflict Management
By Dale Eilerman, M.Ed.

The ability to emotionally engage with an individual or group is a significant factor in establishing a constructive and helpful relationship. It is often the difference in whether an experience is perceived as positive or negative, regardless of the outcome. Engagement should be a fundamental course of action taken by professionals when addressing conflict management in the process of mediation, coaching, or counseling.

Research done by The Gallup Organization, and presented in the book Follow This Path by Curt Coffman and Gabriel Gonzalez-Molina, indicates that emotional engagement is more important than rational reasoning in influencing people and winning their trust and cooperation. This is true in all types of business situations affecting customer or client relationships. Engagement is also an important driver in maximizing employee and organizational performance. In a world that has become driven by data and outcome measures we need to recognize that the way a person feels is as significant as what the person thinks.

Conflict management is more than just problem solving. Ideally it also addresses the relationships and feelings of those involved in a dispute. Effective conflict management incorporates both a concrete solution and a sense of emotional resolve. Engagement is a way to integrate thinking and feeling – head and heart – and can play an important role in constructively resolving differences.

The Role of Engagement in Problem Resolution
Conflict management and interpersonal problem resolution is a stressful experience. A professional working as a third party facilitator in the role of mediator, coach or counselor is wise to acknowledge the emotions attached to the individuals and situation before proceeding to attempt to develop a well thought out solution to the problem. Engaging clients at the onset in a discussion that puts the emotional dynamics on the table and attempts to allay them will put the parties in a position where they can use a cognitive process more effectively.

Normal feelings of anger, fear, hurt and frustration are typically present in conflicts between individuals or groups. These feelings, and the circumstances of the threat presented by the conflict, cause our bodies to react in the “fight or flight” stress response. We instinctively prepare to protect ourselves, manage the situation, and compete with our adversary by taking an offensive or defensive stance. In situations where there is a power differential based on role, position, personality, or other factors the dynamics of this threat relationship are compounded.
A competitive position in dealing with a challenging threat does not promote the use of cooperation, collaboration and compromise, which are often the goals of the third party facilitator. However participants that are engaged in the resolution process will invest more into reaching productive outcomes that may have value for both sides and will be more inclined toward collaboration or compromise vs. competing. Competing results in a win/lose outcome. Collaboration and compromise result in both sides winning at some level and respecting the value in doing this. Engagement opens the door to mutual understanding, and empathy in some cases. Recognizing that each party cares about the problem or conflict and its impact helps move it toward resolution.

Facilitators who are able to develop an emotionally engaged relationship with their clients, and ideally foster engagement between the individuals/groups in dispute, will typically find a more productive and successful resolution to the problems that are being addressed. The mediator, coach, or counselor becomes the emotional engineer who guides the process of identifying and utilizing the emotional triggers that will result in constructive interactions and results. Engagement will help to reduce stressful feelings and raise a sense of awareness, trust, commitment and hope. The problem resolution process is better prepared to move from instinctive self protection to cooperation. A cooperative approach to conflict management shifts the dynamics from “me against you” to “us against the problem”. Failure to establish engagement may result in interactions that are driven by “every man for himself” and encourages the maintenance of a competitive stance.

Techniques for Eliciting Engagement
The following are some techniques that can be used to develop emotional engagement with clients in the course of conflict management. Facilitators will find that their personal comfort and style in managing stress will be a factor in how well they are able to accomplish this function.

Introductory Phase
• Remaining neutral is important in many situations involving a third party facilitator. This does not prohibit the use of engagement techniques. However it is important that efforts related to engagement are offered equally to both sides in the dispute. In some cases the engagement process may be best achieved with each party separately and in other situations it can occur simultaneously.
• Introduce yourself by briefly explaining your role, the process that will be used and what the clients might expect. Use an open style of communication that includes appropriate touch such as a warm handshake, eye contact, and an invitation to sit down and relax. Participants will recognize the genuine care and commitment of the mediator/coach/counselor which can increase the level of motivation and investment on their part.
• There is a need for the facilitator to provide emotional/psychic safety and security. You must demonstrate acceptance and fairness, especially if there are power differentials between the parties. A sense that power and control tactics are being used will decrease feelings of trust and may reduce the level of open communication. Use language that is caring and supportive while also communicating control such as assuring that ground rules and boundaries will be respected.
• State an awareness of the likelihood that participants are experiencing stress and a range of emotions related to the conflict and efforts to resolve it. Acknowledge and normalize feelings as a way of helping the clients to accept this and bring them into the open. This process is important in making an emotional connection between the facilitator and the client and also between the clients and each other. This builds a bridge between the parties involved.
• Defining the right outcome is an important part of the engagement process – what is it that parties really want and what is it that will truly resolve the dispute? Having this discussion at the onset of the problem solving process will clarify the purpose and driving force behind the conflict. Connect this to personal beliefs, values and goals of the participants when possible. Acknowledge the importance of this to those involved – though they may differ from each other. Help them appreciate where the other is coming from.
• Be aware of your body language as well as that of the clients as this may convey up to 90% of what is being communicated. Point out and discuss any discrepancies that are apparent between verbal and non-verbal communications. This will help to assure communication that is open and accurate and let your clients know that you are “tuned in” to them.
• Ensure that participants want to proceed with the process. Watch for signs that may suggest resistance, reluctance or concerns and make an effort to identify and address these. This may be a sign of disengagement. Invite the clients to discuss their concerns so that they feel comfortable moving forward.

Process Phase
• Identify desired solutions from both an outcome and a feeling perspective. Sincerely listen to define what is essential or at the root of each side. Sometimes having the opportunity for participants to express feelings and/or address feelings is sufficient to reach closure on the conflict or problem. Other times participants will be confused or uncertain about what they really want and facilitating communication to clarify this will move them toward a successful resolution.
• Clarify and respect the feelings, concerns, and nature of the problems as presented by both sides and have them do this for each other.
• Ensure that participants feel heard and work to clarify for mutual understanding. This goes a long way toward constructive resolution and willingness to work on agreements.
• Give credence to opinions and beliefs even when not supported by data. This can lessen resistance and open the discussion for consideration of options that are supported by data.
• Find common ground where and when possible to show links, similarities and agreement. Help parties find the connection between their personal values/beliefs and those that will result from constructive solution to the problems.
• When appropriate address the value and purpose of the relationship the parties have with each other and how this is impacted by the conflict. When parties sense that the other side cares about and respects them and the situation it will break down some of the resistance. The opposite will increase resistance – feeling that the other party does not care and is only focused on personal gain.
• Offer summary statements to clarify and confirm. This will help to build the foundation of trust and understanding which is necessary to come to a resolution of the problem. It can also help to allay the fears of a person who feels that their perspective is not clear or understood by the other person.
• Review progress that is occurring. Give recognition and praise to efforts and results that are moving the problem forward. Provide positive reinforcement. Point out and summarize the progress as well as clarify the remaining barriers.
• Help parties to see learning and growth in their personal efforts to find a mutually agreeable solution. Encourage them to acknowledge efforts and give recognition to each other during the process. Thank you’s and other forms of appreciation will increase efforts to work together instead of against each other.
• Use a caucus or individual session to re-engage with a client is who is unable or unwilling to move forward in the process. Define any barriers that are inhibiting progress and attempt to re-establish a sense of trust and commitment to move forward.

Closure Phase
• Assess for satisfaction in reaching a mutually agreeable resolution or decision. Inquire about the level of personal feelings. This shows focus on the problem and on the person.
• Summarize decisions and outcomes to ensure that both parties are in agreement. Seek clarification that both sides are resolved to move forward based on both their feelings and the terms of the agreement. In some cases the synergy and commitment can result in outcomes that are better than either wanted initially and can perhaps ward off future problems.
• Thank participants for their efforts to listen and work at understanding each other’s perspective. Comment on how this helped to lead to a satisfactory resolution. Allow participants to talk about the process and how this worked for them.
• Close the session with appreciation and a warm handshake. Encourage the parties to shake hands and make any final comments to each other.

Summary
Emotional engagement is a significant component of effective conflict management and problem resolution. The art of managing disagreement is driven by the ability to have the parties actively engaged with the facilitator and with each other around finding a mutually agreeable solution to the problem. They must trust the facilitator and the process. It is important to keep differences constructive and to work for collaborative discovery of solutions based on commitment, trust and cooperation. When parties are engaged disagreement opens the door to consideration of options that can result in integrated decision making and optimal outcomes.

Biography
Dale Eilerman operates Conflict Solutions Ohio, LLC working with individuals and organizations to improve performance. He specializes in the dynamics associated with the management of differences and conflict and provides consultation, training, coaching, team-building, and conciliation work including mediation. Dale earned a Masters Degree in Counseling from the University of Dayton and a Liberal Arts degree from Earlham College. He is the Director of Organizational Learning for a behavioral health organization in Dayton, Ohio. He is also an adjunct instructor at the University of Dayton and Wright State University. Dale can be contacted at 937.219.4996, dale@conflictsolutionsohio.com or at www.conflictsolutionsohio.com
Mediate Ohio Material: Please send material for Mediate Ohio by the 20th of the even numbered months to permit publication in the newsletter. The next deadline is August 20, 2009. My address is 2897 Liberty Bell Lane, Reynoldsburg, OH 43068 Phone/fax: (614) 863-4775 E-mail: scochran@insight.rr.com Thanks, Shirley Cochran, Editor

THE MEDIATION COUNCIL OF GREATER CINCINNATI
The Mediation Council of Greater Cincinnati, which has been in existence since the mid-1980’s, is a networking organization of mediators who live or practice in the greater Cincinnati area. The group meets at noon on the second Wednesday of each month from September – May to learn about matters of interest and share information. Members as well as non-members are welcome to attend the meetings; annual membership fees are $15.00. Meeting Time: 11:30 a.m. – 1:00 p.m. Location: The Health Foundation of Greater Cincinnati* Rookwood Tower (5th Floor) 3805 Edwards Road, Suite 500 *Health Foundation will not allow food to be brought in to its facility. Please Note: with the exception of the September meeting, the schedule of presenters and topics may be subject to change. Join the Mediation Council for monthly meeting reminders with updated information. If you have questions or need information, contact Marie Bader at 859-380-2137 If you have questions or need information, contact Donna Dansker: 513/821-0767

Upcoming ABA Section of Dispute Resolution Sponsored Events:
July 30-August 1, 2009 ABA Annual Meeting Chicago, Illinois
Renewing, New Members and Additions/Corrections to the Directory (not the entire list of members—see the directory at our web site for that list): New and renewing members may send applications to Immediate Past President, Shirley Cochran at 2897 Liberty Bell Lane, Reynoldsburg OH 43068. Contact Shirley for membership applications. A membership application can be sent electronically for your convenience or you can download it from the OMA website www.mediateohio.org If there is a correction or an addition, please let Shirley know but only you can correct the directory on the website. If you have misplaced your membership number and password, please contact Gina Weisshaar, OMA Secretary for assistance.

New or renewed memberships since the last newsletter:

Steven Abrams
Mediated Solutions
2720 Airport Drive
Columbus OH 43219 (614) 418-1874
SAbrams@mediatedsolutionsohio.com

Martha L. Antolik
1424 Cole Court
Vandalia OH 45377 (937) 264-2336
Martha.antolik@wright.edu
W004mla@who.rr.com

Amy Armstrong
Parent Strong, LLC
1996 Chatfield Road
Columbus OH 43221 (614) 208-8383
amy@parentstrong.com

Artz, Dewhirst & Wheeler, LLP
c/o Terrence T. Wheeler
560 E. Town Street
Columbus OH 43215 (614) 221-0944
Fax (614) 221-2340
twheeler@adllp.com

TALK WORKS! Mediation Services c/o Marie U. Bader
P.O. Box 176206
Covington KY 41017-6206 (859) 380-2137
mubader@insightbb.com

H. Eugene Baker, C.E.O.
Baker H.R. Consulting
565 Waterbury Blvd.
Gahanna OH 43230 (614) 582-5015
Fax (614) 472-3828
gahannabaker@aol.com
www.bakerhrconsulting.com

Suzanne Barker
69 Euclid Avenue
Columbus OH 43201 (614) 299-6843
barkersu@aol.com

Sharon Bell
602 7th Street, 4th Floor
Portsmouth OH 45662 (740) 355-8368
Cricket544@earthlink.net

Better Business Bureau of Central Ohio Richard Appleton
1169 Dublin Road
Columbus OH 43215 (614) 486-6531 x 150
Fax (614) 486-0031
rappleton@columbus-ohbbb.org

Blue Mediation, LLC
Robert M. Blue
537 Rustic Trail
Beavercreek OH 45434 (937) 546-4825
Fax: (937) 320-0505
bluemediation@aol.com

Sheri Center
Finding Common Ground
156 E. Tulane Road
Columbus OH 43202 (614) 783-7281
Fax (614) 447-0262
findingcommonground@yahoo.com

Diane L. Chermely, JD
945 Windham Court Suite 3
Boardman OH 44512 (330) 629-8882
Fax (330) 726-5926
dlchermely@zoominternet.net

Chestnut Hill Associates, Susan Stanton Katz, Esq. Principal
P.O. Box 26
Hubbard OH 44425-0026 (917) 902-2768
Fax: (330) 568-7466
NO E-MAIL LISTED

Patricia A. Clary
621 E. Mehring Way #1607
Cincinnati OH 45202 (513) 827-9652
Fax: (513) 827-9652
Plcary1@gmail.com

Clinton County Juvenile Court c/o Maggie Henry
46 S. South Street
Wilmington OH 45177 (937) 383-3286
Fax (937) 383-1245
mhenry@clintoncountycourts.org

Shirley A. Cochran
2897 Liberty Bell Lane
Reynoldsburg OH 43068-3930 (614) 863-4775
Fax (614) 863-4775
scochran@insight.rr.com

Community Mediation Services of Central Ohio c/o Shelley Whalen
67 Jefferson Avenue, 2nd Floor
Columbus OH 43215 (614) 228-7191
Fax (614) 228-7213
SWHALEN@COMMUNITYMEDIATION.COM

Dr. Christopher Cottrell
Crosspoint Mediation
953 Sapphire Flame Drive
Delaware OH 43015 (740) 990-9589
crosspointmediation@yahoo.com

James J. Cullers Mediation and Arbitration Services
224 Tamarack Drive
Mount Vernon OH 43050 (740) 392-0391
Fax (740) 392-0391
jcullers@embargmail.com

Teresa Cusma Community Mediation Center of Stark Co.
401 W. Tuscarawas Ave. # 201
Canton OH 44702 (330) 430-9502
Fax: (330) 430-9505
teresacmc@sbcglobal.net

Sandra L. DeBlanc, LLC
9946 Ketch Road
Plain City OH 43064 (614) 410-3370
sdeblanc@capitalmediators.com

Diana M. DeCola
1726 Spring Street
Parkersburg WV 26101 (740) 802-0337
Artemis1120@hotmail.com
aams@frognet.net

Dan DeStephen, Center for Teaching and Learning Wright State University
3640 Colonel Glenn Hwy.
Dayton OH 45435 (937) 775-2067/264-2336
Fax (937) 775-3152
Dan.destephen@wright.edu
1424 Cole Court
Vandalia OH 45377

Edward E. Devlin
Devlin Group, Inc.
56 Milford Drive
Hudson OH 44236 (330) 342-5636
Fax: (330) 342-5637
Ed.devlin@devlingroupinc.com

Edward M. Krauss
Dispute Resolution, Inc.
783 South Sixth Street
Columbus OH 43206-2130 (614) 444-5872
ekek783@sbcglobal.net

Thomas S. Douglas Resolutions
4930 N. Holland Sylvania Road
Sylvania OH 43560 (419) 882-2400
Fax (419) 882-3839
tsdesq@bex.net

Phillip Dunfee
33 West Main St., Suite 108
Newark OH 43055 (740) 405-4165
phil@phildunfee.com

Conflict Solutions Ohio, LLC
Dale Eilerman
3797 Willow Creek Drive
Dayton OH 45415 (937) 219-4996
dale@conflictsolutionsohio.com

Maara Fink University of Toledo College of Law
2801 Bancroft Street
Toledo OH 43606 (419) 530-4236
Fax: (419) 530-2605
Maara.Fink@utoledo.edu

Ernie Fischer
508 Stedway Court
Gahanna OH 43230 (614) 476-3779 (home)
Cell (614) 499-1037
Efisc77@aol.com

Nancy Flinchbaugh, City of Springfield Mediation Service
76 E. High Street
Springfield OH 45502 (937) 324-7696
Fax: (937) 328-3489
nflinchbaugh@ci.springfield.oh.us

Harry Flynn
1158 Belrose
Mayfield Hts. OH 44124 (440) 473-8500
Fax: (440) 473-8600
Mediate.flynn@gmail.com

Dr. Jan Marie Fritz
7300 Aracoma Forest Drive
Cincinnati OH 45237 (513) 731-7878
Fax: (513) 556-1274
Jan.fritz@uc.edu

Sandra Mendel Furman
1119 S. Cassingham Road
Columbus OH 43209 (614) 237-7266
Fax (614) 237-8992
Smfurman205@msn.com

Mary Goebel-Komala
Soyhia Center
1015 Harmon Street
Findlay OH 45840 (419) 423-2435
Fax: (419) 423-7662
NO E-MAIL LISTED

Terri B. Gregori, Esq.
1598 Blackstone Drive
Columbus OH 43235 (614) 264-0304
tgregori@columbus.rr.com

Adams, Scioto & Pike (ASAP) Mediation G.R. Hamm
602 7th Street, 4th Floor
Portsmouth OH 45662 (740) 355-8368
grhamm@sciotocounty.net

Daniel Gibson Harry
P.O. Box 45
Bethany WV 26032 (304) 829-4807
Dang_harry@yahoo.com

Phillip J. Henry
7530 Lucerne Drive Ste. 200
Middleburg Heights OH 44130 (440) 243-2800
Fax: (440) 243-2852
phenry@pmlawyers.com

Kathleen P. Hoenie Family Matters Mediation Services
2227 Buckley Road
Columbus OH 43220-4613 (614) 457-3177
Fax (614) 457-3177
khoenie@cs.com

Shawn Judge
United States District Court
85 Marconi Blvd., Room 169
Columbus OH 43215 (614) 719-3303
shawnkjudge@aol.com

Frances V. King
Sixth Circuit Court of Appeals
One Constitution Avenue
Toledo OH 43604 (419) 213-4755
Fax (419) 213-4844
king@co.lucas.oh.us

William J. Kepko
Kepko & Phillips, Co. L.P.A.
108 East Vine Street
Mount Vernon OH 43050 (740) 392-2900
Fax: (740) 392-2902
lawwjk@kepkophillips.com

Phyllis Kuehnl-Walters PhD.
73 Villa Pointe Drive
Springboro OH 45066 (937) 219-1143
dockuehnl@aol.com

Mary Denise Kuprionis
1 Camargo Canyon
Cincinnati OH 45243 (513) 271-7249
jkuprionis@cinci.rr.com

Mark Laughlin
7025 Brafferton Place
Columbus OH 43235 PayPal so no phone
Marklaughlin.mediate@gmail.com

Barbara Lehman
9515 Sheeha Road
Centerville OH 45458 (937) 239-6298
barblehman@earthlink.net

Licking Co. DR Ct. c/o Jay Patterson Mediation Coord.
75 East Main Street
Newark OH 43055 (740) 670-5409
Fax: (740) 670-5419
jpatterson@lcounty.com

Melanie J. McCort
568 S. 5th Street
Columbus OH 43206 (614) 224-5719
Mjmccort7@att.net

Lauren T. McGarity
Alternative Solutions
4924-C Reed Road
Columbus OH 43220 (614) 538-2898
Lauren@winwin-inc.org

Shaker Mediation Center, LLC. Matt Mennes, J.D.
3401 Enterprise Parkway # 340
Beachwood OH 44122 (216) 766-5717
Fax: (216) 766-5796
Mennesm@aol.com
www.shakermediation.com

Judy Mirka
Delaware OH Mediation
95 Elizabeth Street, Apt. 312
Delaware OH 43015 (740) 815-8127
judymirka@gmail.com

Cynthia Morgan
2968 Meadowbrook Blvd.
Cleveland Heights OH 44118 (216) 371-0607
Fax: (216) 397-5671
CMBMORGAN@GMAIL.COM

Mary Nienaber
Capital University Law School
2211 Green Island Drive
Columbus OH 43228 (614) 578-6178
mnienaber@law.capital.edu
Nienaber.mary@gmail.com

Leslie Nye O’Donnell
1120 Chester Avenue, Suite 470
Cleveland OH 44114 (216) 225-1412
Fax: (216) 249-4320
leslieatty@gmail.com

Ohio Commission on Dispute Resolution and Conflict Management c/o Ed Krauss
77 S. High Street, 24th Floor
Columbus OH 43215-6108 Phone 614/752-9595
Fax: 614/752-9682
www.disputeresolution.ohio.gov
ed.krauss@cdr.state.oh.us

Joseph R. Palmer, Ph.D.
Mediation Services of Ohio
536 S. Third Street
Columbus OH 43215 (614) 228-5515
Fax (614) 461-0066
mediatemso@cs.com

Jay Patterson
372 Oakland Park Avenue
Columbus OH 43214 (614) 403-3825
jmpmediation@ameritech.net

Alison Pfeister, Esq.
Alison J. Pfeister Co., LPA
56 Milford Road Suite 308
Hudson OH 44236 (330) 328-5673
Fax: (330) 319-7329
Alison.pfeister@gmail.com

Donna Posluszny
106 Rockledge Drive
Perrysburg OH 43551 (419) 874-3776
donnacpoz@gmail.com

Stephen Puderbaugh
9889 Whispering Pine Drive
Tipp City OH 45371 (937) 475-7467
Stephen@puderbaugh.com

Amanda Ralph
1972 Belgrave Drive
Columbus OH 43220 (614) 397-8179
amandasralph@gmail.com

Sandy Robitz
1871 Summerchase Road NE
Canton OH 44721 (330) 361-0226 (Cell)
(330) 497-2243 (Home& Fax)
srobitz@neo.rr.com

Carolyn Streit Roehrig
10428 Lee’s Creek Road
Harrison OH 45030 (513) 246-0511
Fax: (513) 246-0525
CarroleMarie@aol.com

John Schmieding
276 Highland Avenue
Athens OH 45701 (740) 592-5983
John_45701@yahoo.com

Jessica Schreiber
Attorney at Law
18101 Shelburne Road
Cleveland Heights OH 44118 (216) 371-1662
Fax: (216) 371-3060
jschreib@olympus.net

Susan E. Shostak
248 Pearl Avenue North
Lancaster OH 43130 (740) 681-1031
Fax (740) 689-3631
shostak@ohiohills.com

Mr. Gerson L. Silver
Dayton Mediation Center
1034 Bertram Avenue
Dayton OH 45406 (937) 275-5129
GSilver400@aol.com

Lisa Jill Singh
311 W. Dorothy Lane
Dayton OH 45429 (937) 660-3285
Lisa.j.singh@gmail.com
peacelisa@gmail.com

Jerry Sutton
1405 Glen View Road
Yellow Springs OH 45387 (937) 243-8501
Sutton-law@woh.rr.com

Diane Tedeschi, M.Ed., LPC, CDMS, On Track Disability Management
5284 Lola Way
Columbus OH 43235 (614) 459-0826
Fax: (614) 459-4720
tedeschi@columbus.rr.com

Judith Thomas
935 River Road, Suite C
Granville OH 43023 (740) 587-3367
Fax (740) 587-1612
mediator@creative-resolutions.com

Toledo Municipal Court—Citizen’s Dispute James Petas Senior Mediator
555 N. Erie Street
Toledo OH 43604 (419) 2936-2312
Fax: (419) 245-1802
James.petas@noris.org

Jacqueline Tolbert Ohio Civil Rights Commission
7162 Reading Road, Suite 1001
Cincinnati OH 45237 (513) 852-2895
Fax (513) 852-3357
tolbertj@ocrc.state.oh.us

Belinda Torres, Ph.D.
9614 Old Johnnycake Ridge Rd.
Mentor OH 44091 (440) 358-1159
Fax: (440) 358-1201
belindatorres@roadrunner.com

Union Co. Common Pleas Ct. Kathryn L. Wollenburg, Esq. Mediation Director
221 W. Fifth St., Ste. #310
Marysville OH 43040 (937) 645-4176
Fax: (937) 645-4174
kwollenburg@co.union.oh.us

Kent Valin
6119 Putney Court Avenue NW
Massillon OH 44646 (330) 880-5280
kentandnora@sssnet.com

Barbara A. Venesy, Law Offices of Barbara A. Venesy
2741 Foxwood Drive
Akron OH 44333-2751 (330) 864-6060
Fax (330) 864-6060
bavenesy@att.net

Wakefield Mediation Services c/o Anne Wakefield
PO Box 30186
Cincinnati OH 45230 (513) 498-6384
Fax (513) 624-6941
Mediationworks11@aol.com

Joseph K. Wehby
215 E. 8th Street
Newport KY 41071 (859) 578-8544
Fax: (859) 578-0341
NO E-MAIL LISTED

Gina Weisshaar
41 E. Como Avenue
Columbus OH 43202 (614) 893-2881
gmweisshaar@yahoo.com

Positive Negotiations
Kenneth N. Wildman
419 N. Johnson Street
Ada OH 45810 (410) 230-2563
k-wildman@onu.edu

Douglass A. Wistendahl
18 North May Avenue
Athens OH 45701 (917) 209-4425
douglassaw@hotmail.com

Robert N. Wistner, JD Wistner Center for Collaborative Divorce Planning
5650 Blazer Parkway, Suite 100
Dublin OH 43017 (614) 734-8354
Fax: (614) 717-9586
rwistner@columbus.rr.com

Nathan Witkin, The Co-Resolution Group
1500 Southland Pkwy. Apt. #2
Marion OH 43302 (330) 620-2956
ndwitkin@gmail.com
www.co-resolution.com

Debora Witten aka Buckeye Mediation, Inc.
465 Robbins Avenue
Niles, OH 44446 (330) 544-0424
Fax (330) 544-9218
DeboraKayWitten@aol.com

Lou Ann Wood
AAL Mediation Services
6726 Main Street
Newtown OH 45244 (513) 271-2223
Fax (513) 0615
woodcandl@aol.com

Dr. Gary Zoldesy
696 Pleasant Valley Drive
Akron OH 44319 (330) 245-1669
NO E-MAIL LISTED

Zena D. Zumeta, J.D.
330 E. Liberty Suite 3A
Ann Arbor MI 48104 (734) 663-1155
Fax: (734) 663-0524
zzumeta@igc.org
TRAINING & WORKSHOPS:
Friday, July 17 Columbus Convention Center 10:00-5:00 Training in Co-resolution The first negotiation structure designed for mediators. Co-resolution is a new dispute resolution process that allows mediation-trained professionals to negotiate for individual parties while guaranteeing cooperative strategies across the table. This idea was recently published in Conflict Resolution Quarterly and will be presented at the 2009 ACR National Conference. To learn more about co-resolution, read the short essay under the “About” tab at www.co-resolution.com. This simple concept will contribute significantly to the field of alternative dispute resolution. The 6-hour training comes with a 50-page training manual, lecture on theory and practice of co-resolution, role play, and certificate of completion. Because this is the first official training, it is being offered at the low introductory rate of $65, and participants can chose to stay and pay after the first hour of explanation. For more information or to register, email coresolution.adr@gmail.com or call 330-620-2956. Be among the first to learn this revolutionary negotiation process. Nathan Witkin The Co-Resolution Group www.co-resolution.com 330-620-2956

Tri-State Conference on Gangs September 21 – 23, 2009 Sharonville, Ohio Purpose: To provide and share current information about criminal gang activity in southern Ohio, southern Indiana, and eastern Kentucky. Instructors include national, regional, and local experts on gang crimes. Time is set aside for networking with professionals from your area and region. Location: Sharonville Convention Center (SCC), 11355 Chester Road, Sharonville, Ohio, www.ci.sharonville.oh.us. Accommodations will be made for individuals with disabilities as defined by the Americans with Disabilities Act (ADA). Lodging: Attendees are responsible for their own lodging reservations. Area hotels include Sheraton Hotel, 11320 Chester Road, (directly across the street) 513-771-2080 LivINN Suites, 11385 Chester Road, (next door to SCC) 513-772-7877 Marriott Residence Inn, 11689 Chester Road 513-771-2525 Fairfield Inn & Suites, 11440 Chester Road, 513-842-9112 Questions? Please contact Linda Schmidt at 513-314-9387 or email at: linda.schmidt47@yahoo.com, or, John McConnaughey at 513-779-4131 or email at: JRM4299@fuse.net

Community Mediation Services of Central Ohio and the Columbus Bar Association Basic Mediation Training June 9 & 10, or September 9 & 10, 2009 and 40 Hour Domestic Mediation Training May 6, 7, 12, 13, & 14, or November 4, 5, 10, 11, & 12, 2009. Presenter Shelley Whalen, Executive Director of CMS and a past president of OMA. Training site 91 Jefferson Avenue, Columbus OH, the Thurber Center CLE and CEU’s Contact CMS (614) 228-7191 or www.communitymediation.com Fax: (614) 228-7213 Mailing address: 67 Jefferson Avenue, 2nd Floor, Columbus OH 43215.
Capital University Law School Center for Dispute Resolution

Center for Dispute Resolution, Capital Law School, 303 E Broad Street, Columbus OH 43215-3200, Phone (614) 236-6430/ Fax (614) 236-6956 CDR Directors include Roberta S Mitchell and Scot E Dewhirst, Co-Directors of the Center, and Terrence T Wheeler, Executive Director of the Center. Please visit our website at www.law.capital.edu/disputeresolution to gain more detailed information on our trainings or to register on-line.

Cleveland Mediation Center United Office Building, Suite 906 2012 West 25th Street Cleveland, Ohio 44113 2005 Presenters include Dan Joyce and Wendy Hawbaker. For further information on all training contact: Bob Curtis, Training Co-coordinator Phone: (216) 621-1919, extension 500 Fax: (216) 621-3202 E-Mail training@clevelandmediation.org .

North Coast Conflict Solutions and Cleveland Mediation Center have announced trainings for 2009. Information about these trainings is available on the MANO website at: http://www.manomediate.org/medevents.htm

Online conference registration is available for AFCC’s 46th Annual Conference, Children, Courts and Custody: Back to the Future or Full Steam Ahead?, in New Orleans, May 27-30, 2009. Register today for the early bird rate — available only to AFCC members. Hotel rooms have sold out for the last three annual conferences, so remember to make your reservations early. Call the Sheraton New Orleans direct at (504) 525-2500 or toll-free at (888) 627-7033 and request the AFCC special rate of $165 per night. The Annual Conference Scholarship application is posted on the AFCC Web site. More than 40 conference scholarships will be granted, including a limited number of scholarships with travel stipends. Please click the links below for more information. Online Registration Scholarship Application Conference Brochure (PDF) AFCC

Advanced Attorney-Mediator Training and Annual Meeting “The Best Meet Where the West Begins” April 24 & 25, 2009; Fort Worth, Texas To request MCLE credit in other states contact Brenda Rachuig ASAP at (800) 280-1368 or aam@attorney-mediators.org Brenda Rachuig Executive Director Association of Attorney-Mediators Post Office Box 741955 Dallas, Texas 75374-1955 1-800-280-1368 972-669-8101 972-669-8180 fax www.attorney-mediators.org Email: aam@attorney-mediators.org
Web Sites of Interest:
Ohio Mediation Association: www.mediateohio.org
Ohio Commission on Dispute Resolution and Conflict Management: www.disputeresolution.ohio.gov/
Ohio State Bar Association: www.ohiobar.org
Mediation Association of Northeast Ohio (MANO) www.manomediate.org

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