The Ohio Mediation Association (OMA), a statewide organization, is made up of mediators from a variety of backgrounds and professions who support and promote the use of dispute resolution and conflict management. Mediators are trained neutrals who assist parties to discuss the issues confidentially and work together to develop a mutually satisfactory resolution. This non-adversarial, cooperative process enables parties to control the outcome of their dispute and avoid litigation. Mediation throughout Ohio is effective in resolving many civil disputes including those which involve small businesses, landlords and tenants and many other commercial and interpersonal matters. Family disputes are also resolved effectively in mediation, including divorces and other matters concerning children and parents.